Legal Documentation

Privacy Policy
Synapse AI

This document explains what data Synapse AI collects, and what it doesn't.

Published: 9 August 2026
Updated: 9 August 2026
HQ: Astana, Kazakhstan
Scope: Global · GDPR · CCPA/CPRA
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Section 1
Core Philosophy & Architecture

This Privacy Policy governs data practices for Synapse AI (Synapse Video Pro and Synapse Studio Pro), operated by Otan Systems. Synapse AI is built so that account creation, authentication, payment, and video generation happen directly between you and our infrastructure partner, OpenRouter — not on servers we operate.

Architecture
Client-Only
Otan Systems provides the app and site interface; it does not run a backend that stores your data.
Data Sales
Never
We do not sell, rent, or trade personal information, because we do not hold any to begin with.
Guiding Principle
Nothing to Give
The least risky data is the data we never collect in the first place.

By using Synapse AI, you acknowledge the data practices outlined in this Policy.

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Section 2
Data We Do Not Collect

Otan Systems does not operate user accounts or a backend database for Synapse AI. The following is never collected or stored by us:

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Section 3
Processing via OpenRouter (Sub-Processor)

When you register, sign in, top up your balance, or generate content through the App, that activity is handled entirely by OpenRouter, which acts as an independent data controller for that information.

Step 1 · Your Device

Request Composed Locally

Your prompt, image, or reference is prepared in the App. Nothing is sent until you submit a generation request.

Step 2 · Direct to OpenRouter

OpenRouter (Controller)

The request goes straight from your device to OpenRouter, using an account key scoped to Wan 2.7 on AtlasCloud. Otan Systems is not in this path.

Step 3 · Response

Video Returned Directly to You

Generated video is returned from OpenRouter to your device. Otan Systems never receives or stores a copy.

Why OpenRouter: Account sign-in, balance top-ups, and generation billing all run on OpenRouter's own infrastructure under OpenRouter's privacy policy and terms. We encourage you to review them directly.
Limits on what we can do: Because this data is never shared with or transmitted to Otan Systems, we cannot access, retrieve, correct, or delete it on your behalf. Requests about your OpenRouter account or generation data should go to OpenRouter.
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Section 4
Data You Send Us Directly

If you contact us directly — for example, by emailing our sales address — we process the information you choose to include in that message, such as your email address and message content, solely to respond to you. We do not use it for any other purpose and do not share it with third parties except as necessary to respond or as required by law.

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Section 5
Children's Privacy

The Site and App are not directed to children, and we do not knowingly collect personal data from anyone under the age of 16. If you believe a child has provided personal information through direct contact with us, please reach out using the details in Section 8 so we can delete it.

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Section 6
International Data Transfers

Because Otan Systems does not store personal data, we do not transfer such data internationally ourselves. Any cross-border transfer of your account, payment, or generation data occurs within OpenRouter's infrastructure and is governed by OpenRouter's own policies and safeguards.

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Section 7
Your Rights — GDPR & CCPA/CPRA
7.1 EEA / UK Residents — GDPR

To the extent your data is held by the relevant controller, you may have rights to:

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Access
Request a copy of data held about you
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Rectification
Correct inaccurate data
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Erasure
Request deletion of your data
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Restriction
Restrict how your data is processed
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Portability
Receive your data in a portable format
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Complaint
Lodge a complaint with your local supervisory authority

Because Otan Systems does not hold your account, payment, or generation data, requests concerning it should be directed to OpenRouter as the controller. For anything you have sent us directly (Section 4), contact us using the details in Section 8.

7.2 California Residents — CCPA/CPRA
Otan Systems does not sell or share your personal information, because we do not collect or hold it.

California residents have the right to know, delete, and correct personal information, and to opt out of its sale or sharing, and the right to non-discrimination for exercising these rights. Requests concerning data associated with your OpenRouter account should be directed to OpenRouter. For information you have sent us directly, contact us using the details in Section 8.

Contact Otan Systems

Questions, data rights requests, or transparency enquiries